Careers

Join us in reshaping the broadcast industry

Careers

Small teams, global mission

There’s life at work and life outside of work. We want everyone to be healthy, travel often, get time to give back, and have the financial resources and support they need.

Frank, open, and full of substance

Geeks and proud of it
Geeks and proud of it

We operate in cutting edge of broadcast and OTT technology, and love every bit of it.

Set your own course
Set your own course

Amagi lets employees define their role, with work-life balance they want. You own your job completely, with freedom to take the road not taken.

Seriously, no glass walls
Seriously, no glass walls

In fact, our office is like a living, breathing park, where you can approach anyone, and discuss anything.

Our values

Be customer-centric
Be customer-centric

Listen, learn, respond and make customer ecstatic.

Think different
Think different

Don't ever agree to 'this is how we have always done it'.

Collaborate
Collaborate

Reach out, huddle, discuss and debate to solve issues.

Integrity at all times
Integrity at all times

Be truthful always, be upfront.

Think big
Think big

Be audaciously ambitious, don't settle for what's easy.

Some cool benefits of being an Amagian!

  • An office working space designed to enhance innovation
  • Paid Time Off and Holidays for upto 39 days in a year - in which you can also choose whichever holidays you want!
  • A Parental Leave policy which is inclusive for Adoption, Surrogacy, and also extends to Secondary-Care Givers
  • A great Health Insurance plan covering your family
  • We give equal importance to pets in your families too :-)- with 'Paw'ternity Leave to take care of your pets
  • We work hard and party harder by searching for occasions to enjoy more everytime - Team Outings, Geeks’ Day, New Year Bash, Family and Friends’ Day - to name a few!
  • Above all - Amagi would offer you a challenging set of peers and work environment - which would keep you excited and on your toes at all times!

Build your career with Amagi

AAMrO19BrpI

Open positions

Director - Sales EMEA

Location: London / Paris / Munich / Berlin

About the Role: Your primary focus will be to increase sales of Amagi's TV-media focussed technology and managed services in Europe. The role can be based in London, or Paris, or Berlin / Munich. Sales focus will be on either France or Germany as primary market (depending on candidate), and few additional EU countries as secondary markets

The Role: You will be the primary business owner for customers in your assigned market. Customers shall include both traditional broadcasters, as well as streaming TV focussed content owners.

This is a hands-on sales role. The role will require you to actively work with individual customers to understand customer business objectives, customer requirements, pain points and orchestrating value that Amagi can bring for the customer.

Key responsibilities:

  • Build, own and execute sales plan for the market
  • Manage sales cycle from lead generation to deal closure
  • Account management for existing clients

You will excel at this role, if

  • You have a good technology understanding, ideally with a background in software and technology
  • You have loads of passion, self-drive and entrepreneurial attitude
  • You are insanely driven and ambitious – have always exceeded your targets
  • You are willing to go the 'extra mile' to drive sales
  • You are willing to do whatever it takes to make the company succeed
  • You have extensive experience navigating complex organizations and closing sales
  • You have great communication skills
  • You are an excellent team player – putting the needs of the team before yours
  • Conversational ability with additional European languages is a plus

Minimum requirement to apply:

  • At least 7 years experience with selling technology / content / services in one or more of the following,
  1. Broadcast TV ecosystem
  2. Streaming TV ecosystem
  3. Cloud based or SaaS / IaaS / PaaS products
  • Apart from the local language (French or German), you also have good written and verbal English skills

Senior Software Engineer - Full Stack Bangalore

Years of Experience - 2 - 5 Years

We are looking for a Software lead to join our media workflow engineering team. You will be working with a team of engineers in building cutting-edge next generation media technology software components using the latest cloud tech stacks.

You would be a great fit for this role if you have

  • Have worked in product software development teams that have taken individual module-level responsibility and have taken the product to production/customer deployments
  • Loves to write code in one or more of Python, Golang, RoR, Java
  • Passionate about algorithms, design patterns, open source technologies and in general good software design
  • Desirable to have prior experience (2-5 years) in working on any of the Public cloud infrastructures

Preferred Educational Qualifications:

  • More than your education qualification, we would love to understand your prior experience, aptitude and passion for this role.

Senior Software Engineer - Backend Bangalore

Years of Experience: 2 - 5 Years

Amagi CLOUDPORT is a cloud-managed, next-generation channel playout platform. It can be used to launch and deliver TV channels over satellite, fiber, or OTT platforms. CLOUDPORT can be installed at the edge locations and managed remotely or used to instantly spin-up new channels with a fully virtualized set-up. CLOUDPORT’s easy web UI makes it possible to remotely manage entire playout and delivery.

As an Engineer you are responsible to develop scalable applications which are used by hundreds of TV broadcasters for day to day operations. You are familiar with Redundancy in every aspect of workflows. You are concerned about maintaining 99.99% uptime to your customers.

You would be a great fit for this role if:

  • You believe server-side software infrastructure demands the best algorithms for high performance
  • You believe server-side software infrastructure demands the best algorithms for high performance
  • You like analytical modeling of solution spaces and appreciate algorithm development starting with testcase development. You have implemented heuristics and approximations algorithms for intractable problems that occur in real-life, and using Don Knuth’s book is a norm at work for you.
  • You understand the gritty details of writing carrier grade software applications that run 24x7
  • You understand the issues in implementing large data servers: especially in handling transmission, memory, latency and disk storage.
  • You have a deep understanding of fundamental data structures and algorithms, particularly those that might apply to database designs, storage technology and communication protocols
  • You have experience in working with server-side digital media technologies (MPEG-2 or MPEG-4)
  • You have experience in designing efficient databases and have spent excruciating long hours normalizing databases to squeeze the most efficient design for your system

Preferred Educational Qualifications / Years of Experience:

  • You should possess a degree in Computer Science and have at least 2 years of relevant experience in large scale software development environments

Senior Software Engineer - UI Bangalore

Years of Experience Required: 2 - 5 Years

We are looking for a Software lead to join our media workflow engineering team. You will be working with a team of engineers in building cutting-edge next generation media technology software components using the latest cloud tech stacks.

You would be a great fit for this role if you have

  • Have worked in product software development teams that have taken individual module-level responsibility and have taken the product to production/customer deployments
  • Full stack development experience is an added advantage in at least one backend technology like NodeJS or RoR
  • Passionate about algorithms, design patterns, open source technologies and in general good software design
  • Good in Javascript programming & knowledge of React framework
  • Desirable to have prior experience (2-5 years) in working on any of the Public cloud infrastructures

Preferred Educational Qualifications:

  • More than your education qualification, we would love to understand your prior experience, aptitude and passion for this role.

Project Manager Bangalore

Job role: Project Manager

Role reporting into: Head of Onboarding and Customer Service

Does this role have direct reports?: No

Job Responsibilities:

  • The Project Manager in the Customer Onboarding team will act as a main interface point with customers and partners to ensure customer's success using Amagi's product and Services
  • Responsible for supervising a group of customers from the business and technical side. This involves maintaining and developing customer relationships; managing customer success; discussing and advising about technical solutions involving Amagi's products and services; delivering contract commitments within cost targets; and helping to identify potential additional business opportunities within accounts.
  • In this role you will require a combination of technical expertise in the Media Technology domain plus customer and partner relationship management skills to conduct on-site and off-site engagements. In this position you will work directly with engineers, managers and business users in order to understand business and technical needs and provide guidance towards solutions.
  • Amagi is always looking for technical, passionate people to join our Onboarding Team. Be part of an elite team in a rapidly growing software product company.
  • Your career with us will combine cutting edge technology, exposure to worldwide clients , exciting growth path for technical, product and customer-facing roles, direct mentorship, and access to senior management
  • You will oversee the successful delivery of all services under your management from kickoff to closeout, including determining agenda details and monitoring the progress to ensure it conforms to customer expectations and contractual agreements.
  • You will need to maintain strong relationships with architects, technical teams, and leadership (both business and IT) across customers and partners' organizations.

Customer Engagement

  • Develop relationships with key business and technical stakeholders and act as a trusted advisor to major Amagi customers.
  • Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues.
  • Present software solutions to customers, from IT managers and technicians to C-level executives.
  • Manage the delivery of technical orders.
  • Being available for participating in escalations.

Product And Technical Knowledge

  • Obtain and maintain strong knowledge of the Amagi Platform, be able to deliver a technical pitch, including overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning
  • Understand the revenue drivers.
  • Constantly learn new things and maintain an overview of modern technologies.
  • Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client's business cases, requirements and issues.

Organizational Responsibilities

  • Know when and where to escalate within the Amagi technical organization, and make effective use of those resources.
  • Manage engineers and other resources, support in escalation situations, performance, and general team coordination within your region.
  • Coordinate team members and partners to ensure the right resources are working on the right tasks at the right time, with clear expectations of milestones and goals.
  • Promote knowledge and best practices while managing deliverables and client expectations.
  • Build interpersonal relationships with other Amagi teams.
  • Contribute to hire, on-board, train, and develop new team members.
  • Verify all billing data to ensure existence, completeness and accuracy of revenues.
  • Ensure the existence of supporting documents such as contracts, purchase orders, work orders, sign-offs etc. for the billing / revenue recognition.

Job Requirements:

We'll need you to have a good foundation for establishing the technical and non-technical enablement needs for customer and partner teams and drive them to success. Our ideal candidate has from 2 to 5 years of experience in the IT sector, with at least 2 of them in an external customer facing positions. The candidate must be experienced in running Agile projects. We are growing fast and we believe that people need to be together to collaborate and accelerate that growth, so this position does not allow telecommuting. The candidate has to be willing to work from the Amagi Headquarters. As most of our customers are in the US and Europe, the candidate is expected to work in Night hours on a rotational basis.

Required Skills:

  • Meeting Skills: The Candidate must be able to actively participate in meetings, ask any doubts, drive the meetings and organise the meeting as need be. They must not always be a silent listener
  • Business Communications: The Candidate must be able to effectively and professionally communicate using various communication channels like Emails, IM and Phone Calls
  • Process Knowledge:The Candidate should be able to demonstrate that he/she has acquired a good amount of technical/non-technical process knowledge, as applicable, in their current role.
  • Comprehension Skills: The Candidate must be able to read and understand the various documents shared eg Sales Order/Solution Review/Pres-Sales Handoff etc. The Candidate must be able to comprehend the various deliverables required of him in a project.
  • Writing and Diagramming Skills: The Candidate must be able to write documents including diagrams and tables as required
  • Presentation Skills: The PM must be able to prepare presentations and deliver them to the audience, as required. The presentations may include internal and customer presentations.
  • Qualitative Analysis: The PM must be qualitatively able to analyse the requirements in PreSales Handoff/ solution & product being proposed and must be able to devise an approach towards delivering the project including obtaining high level understanding of work to be performed and resources needed to do so.
  • Schedule Management Skills (decomposition, sequencing): The PM must be able to decompose the work to be performed into a high level work breakdown structure and be able to logically sequence/schedule the work to develop a high level plan. The PM must take into account any restrictions being demanded by the customer e.g. strict schedule/timelines. The PM must also cater for the Project management activities.
  • Resource management Skills: The PM must be able to define the Project team(i.e # of resources and roles needed) and the project governance structure that is most apt for the project.
  • Quantitative Analysis/Estimation Skills: The PM must be able to estimate the level of effort (LOE) required by each resource role based on work breakdown structure and high level plan/timelines
  • Relationship Management: The Candidate should be able able demonstrate how they fostered a relationship of trust with their customers in their current and previous role

Certifications: Agile certifications - CSM® / PMI-ACP® / SaFE®

Domain Knowledge: Domain knowledge in Media technologies like OTT, Server Side Ad-Insertion, Video on Demand, Digital Broadcast is highly desirable

Preferred Work Experience: 2 - 5 years

Education/Qualifications: BE/BTech/MBA

Senior Project Manager Bangalore

Job role: Sr. Project Manager

Role reporting into: Head of Onboarding and Customer Service

Does this role have direct reports?: No

Job Responsibilities:

  • The Project Manager in the Customer Onboarding team will act as a main interface point with customers and partners to ensure customer's success using Amagi's product and Services
  • Responsible for supervising a group of customers from the business and technical side. This involves maintaining and developing customer relationships; managing customer success; discussing and advising about technical solutions involving Amagi's products and services; delivering contract commitments within cost targets; and helping to identify potential additional business opportunities within accounts.
  • In this role you will require a combination of technical expertise in the Media Technology domain plus customer and partner relationship management skills to conduct on-site and off-site engagements. In this position you will work directly with engineers, managers and business users in order to understand business and technical needs and provide guidance towards solutions.
  • Amagi is always looking for technical, passionate people to join our Onboarding Team. Be part of an elite team in a rapidly growing software product company.
  • Your career with us will combine cutting edge technology, exposure to worldwide clients , exciting growth path for technical, product and customer-facing roles, direct mentorship, and access to senior management
  • You will oversee the successful delivery of all services under your management from kickoff to closeout, including determining agenda details and monitoring the progress to ensure it conforms to customer expectations and contractual agreements.
  • You will need to maintain strong relationships with architects, technical teams, and leadership (both business and IT) across customers and partners' organizations.

Customer Engagement

  • Develop relationships with key business and technical stakeholders and act as a trusted advisor to major Amagi customers.
  • Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues.
  • Present software solutions to customers, from IT managers and technicians to C-level executives.
  • Manage the delivery of technical orders.
  • Being available for participating in escalations.

Product And Technical Knowledge

  • Obtain and maintain strong knowledge of the Amagi Platform, be able to deliver a technical pitch, including overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning
  • Understand the revenue drivers.
  • Constantly learn new things and maintain an overview of modern technologies.
  • Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client's business cases, requirements and issues.

Organizational Responsibilities

  • Know when and where to escalate within the Amagi technical organization, and make effective use of those resources.
  • Manage engineers and other resources, support in escalation situations, performance, and general team coordination within your region.
  • Coordinate team members and partners to ensure the right resources are working on the right tasks at the right time, with clear expectations of milestones and goals.
  • Promote knowledge and best practices while managing deliverables and client expectations.
  • Build interpersonal relationships with other Amagi teams.
  • Contribute to hire, on-board, train, and develop new team members.
  • Verify all billing data to ensure existence, completeness and accuracy of revenues.
  • Ensure the existence of supporting documents such as contracts, purchase orders, work orders, sign-offs etc. for the billing / revenue recognition.

Job Requirements:

We'll need you to have a good foundation for establishing the technical and non-technical enablement needs for customer and partner teams and drive them to success.

Our ideal candidate has from 5 to 10 years of experience in the IT sector, with at least 4 of them in an external customer facing positions. The candidate must be experienced in running Agile projects.

We are growing fast and we believe that people need to be together to collaborate and accelerate that growth, so this position does not allow telecommuting. The candidate has to be willing to work from the Amagi Headquarters. As most of our customers are in US and Europe, the candidate is expected to work in Night hours on a rotational basis.

Required Skills:

  • Meeting Skills: The Candidate must be able to actively participate in meetings, ask any doubts, drive the meetings and organise the meeting as need be. They must not always be a silent listener
  • Business Communications: The Candidate must be able to effectively and professionally communicate using various communication channels like Emails, IM and Phone Calls
  • Process Knowledge:The Candidate should be able to demonstrate that he/she has acquired a good amount of technical on-technical process knowledge, as applicable, in their current role.
  • Comprehension Skills: The Candidate must be able to read and understand the various documents shared eg Sales Order/Solution Review/Pres-Sales Handoff etc. The Candidate must be able to comprehend the various deliverables required of him in a project.
  • Writing and Diagramming Skills: The Candidate must be able to write documents including diagrams and tables as required
  • Presentation Skills: The PM must be able to prepare presentations and deliver them to the audience, as required. The presentations may include internal and customer presentations.
  • Qualitative Analysis: The PM must be qualitatively able to analyse the requirements in PreSales Handoff/ solution & product being proposed and must be able to devise an approach towards delivering the project including obtaining high level understanding of work to be performed and resources needed to do so.
  • Schedule Management Skills (decomposition, sequencing): The PM must be able to decompose the work to be performed into a high level work breakdown structure and be able to logically sequence/schedule the work to develop a high level plan. The PM must take into account any restrictions being demanded by the customer e.g. strict schedule/timelines. The PM must also cater for the Project management activities.
  • Resource management Skills: The PM must be able to define the Project team(i.e # of resources and roles needed) and the project governance structure that is most apt for the project.
  • Quantitative Analysis/Estimation Skills: The PM must be able to estimate the level of effort (LOE) required by each resource role based on work breakdown structure and high level plan/timelines
  • Relationship Management: The Candidate should be able able demonstrate how they fostered a relationship of trust with their customers in their current and previous role

Certifications: PMP® or PRINCE 2®, plus any of agile certifications - CSM® / PMI-ACP® / SaFE®

Domain Knowledge: Domain knowledge in Media technologies like OTT, Server Side Ad-Insertion, Video on Demand, Digital Broadcast is highly desirable

Preferred Work Experience: 5- 10 years

Education/Qualifications: BE/BTech/MBA

Release & Build Lead/Manager Bangalore

Years of Experience Required: 8 - 14 Years

We are looking for an SRE manager, who will lead a team of engineers across system qualification, production release management, operational automation and monitoring tools. You will be responsible for uptime of the systems and will liaison with product development teams and operations to make the development to production process seamless and agile.

You would be a great fit for this role if you have

  • Proven expertise in managing teams that delivered high uptime systems on any of the public cloud infrastructures.
  • Experience in managing and development of infrastructure monitoring and other release management tools
  • Experience in ELK stack for development of tools on public cloud infrastructure
  • Experience in setting up system qualification, release management and operational performance processes in production environments.
  • Good experience leading a small to medium size teams and possess excellent leadership / communication skills to mentor people.
  • Passionate about automation, willing to learn new tools/technologies and is a coder at heart.

Preferred Educational Qualifications / Years of Experience:

  • You possess a degree (Bachelors / Masters) in Engineering and have at least 8 - 14years of relevant experience in Site Reliability / Infrastructure Engineering & Management

DevOps Engineer Bangalore

Years of Experience Required: 2 - 4 Years

We are looking for people to join our team who believe in our mission and are passionate about technology and the transformations that it can bring to the media business.

You would be a great fit for this role if you have:

  • 2 to 4 years of hands-on experience in administering large-scale SaaS applications in one of the major cloud platforms (AWS, GCP, Azure, IBM Cloud)
  • In-depth knowledge and 3+ years of hands-on experience with Linux
  • Fluent in writing code with 3+ years of experience coding in a popular coding language
  • Knowledge of Docker and Kubernetes
  • Experience in automating cloud system monitoring and operations with scripting
  • Experience working with large scale cloud systems
  • Experience in a DevOps oriented organization
  • Knowledge of Cloud Management Platforms

Your responsibilities will be:

  • Design and deploy our world-class SaaS products using containerization (Kubernetes/Docker) and cloud services (AWS etc).
  • Drive our super-large-scale multi-tenant clusters while guaranteeing great uptime
  • Apply your software/programming expertise, combined with your in-depth understanding of system and cloud services in order to continuously improve our infrastructure and products
  • Commit to a 40-hr week, mostly Monday to Friday and meet aggressive weekly goals

Preferred Educational Qualifications

  • Bachelor's degree or equivalent in Computer Science or related technical field.

Engineering Manager Bangalore

Years of Experience Required: 15 - 20 Years

We are looking for a experienced, inventive, passionate, hands-on Engineering manager to lead and contribute to one of our product line in Bangalore. You will lead a group of engineers and will help to develop scalable applications which are used by hundreds of TV broadcasters for day to day operations. As a manager you will be responsible for building a talented team, mentoring them and driving the product roadmap and direction. You will work closely with product management to drive roadmap, your peers across the company to ensure integration, operations and program management to drive roll out and customer support to support deployment.

Requirements:

  • Excellent leadership skills and communication skills to mentor the engineers under you.
  • Deep understanding of technologies and architecture in a highly scalable and available set up.
  • Deep understanding & expertise with highly transactional, large relational and complex systems
  • Strong object oriented design skills, and an uncanny ability to design intuitive module and class-level interfaces.
  • Solid understanding of business processes and the application of technology to implement and thereafter streamline them.

Further expectations:

Proven hands-on work experience with:

  • Configuration management with Git (multiple production, custom, experimental and dev branches being active in various stages of development)
  • One or more web backend & frontend technologies from among Java, Ruby-on-Rails, Python, Golang, Node.js, Javascript, AngularJS
  • Well versed with development workflows for distributed systems deployed on the cloud (preferably AWS)
  • Continuous integration and continuous deployment workflows with tools such as Jenkins & CircleCI
  • Establishing and maintaining unit, integration and system test mechanisms in staging, pre-production and production environments

Testing Lead Bangalore

Years of Experience Required: 8 - 11 Years

Responsible for one of the product lines in Amagi. A product in Amagi involves components that span across Hardware, Embedded software, Cloud software and Custom applications that are deployed in broadcaster's premises. These solutions are expected to satisfy conditions for high availability and in some cases real-time behaviour.

  • Need to lead a team of 4 to 8 people
  • This person will be owning up the QA activities for the product line.
  • Create Test plan, Test setup, Test architecture & Execution and reporting
  • The lead will be interacting with the development and product management team and should ensure clear communication takes place
  • Understanding of Technologies, Tools, Languages used in these products - AWS, Linux, A/V Encode/Decode, C, C++, Python, Perl, Shell script, Expect, Java, RoR

Product Support Lead Bangalore

Years of Experience Required: 8 - 10 Years

UX Designer Bangalore

Years of Experience Required: 3 - 5 Years

Requirements:

  • Should have proven problem solving skills with the ability to understand complex ideas
  • Ability to translate user needs and business goals into innovative products that provide an engaging user experience.
  • A portfolio that demonstrates a user centred design process, interaction and visual design skills with experience designing web apps/ cross platform products in the consumer as well as enterprise space.
  • Should initiate/ participate in user research initiatives and insights to drive design decisions
  • Should be a team player with experience working in a cross‐functional team ie Design  Engineering , Operations & Product Management.
  • Should be self driven, proactive and have the ability to thrive in ambiguity.
  • Should possess good communication skills to articulate the design process and design decisions to stakeholders.
  • Should demonstrate effective management of shifting priorities, deliver pixel perfect products, and consistently meet project deadlines.
  • Knowledge of wireframing and visual design tools. Knowledge of prototyping tools such as framer, principle, figma, etc. is a bonus.

Preference for candidates who have completed their B-Des or M-Des from institutes like NID or IDC (IIT).

Technical Lead - Backend Bangalore

Years of Experience Required: 8 - 12 Years

Technical Lead - Full Stack Bangalore

Years of Experience Required: 8 - 12 Years

We are looking for a Software lead to join our media workflow engineering team. You will be working with a team of engineers in building cutting-edge next generation media technology software components using the latest cloud tech stacks.

You would be a great fit for this role if you have

  • Have worked in product software development teams that have taken individual module-level responsibility and have taken the product to production/customer deployments
  • Loves to write code in one or more of Python, Golang, RoR, Java
  • Passionate about algorithms, design patterns, open source technologies and in general good software design
  • Desirable to have prior experience (8-12 years) in working on any of the Public cloud infrastructures

Preferred Educational Qualifications:

  • More than your education qualification, we would love to understand your prior experience, aptitude and passion for this role.

DevOps Lead Bangalore

Years of Experience Required: 8 - 12 Years

We are looking for people to join our team who believe in our mission and are passionate about technology and the transformations that it can bring to the media business.

You would be a great fit for this role if you have:

  • 8 to 12 years of hands-on experience in administering large-scale SaaS applications in one of the major cloud platforms (AWS, GCP, Azure, IBM Cloud)
  • In-depth knowledge and 5+ years of hands-on experience with Linux
  • Fluent in writing code with 3+ years of experience coding in a popular coding language
  • Knowledge of Docker and Kubernetes
  • Experience in automating cloud system monitoring and operations with scripting
  • Experience working with large scale cloud systems
  • Experience in a DevOps oriented organization
  • Knowledge of Cloud Management Platforms

Your responsibilities will be:

  • Design and deploy our world-class SaaS products using containerization (Kubernetes/Docker) and cloud services (AWS etc).
  • Drive our super-large-scale multi-tenant clusters while guaranteeing great uptime
  • Apply your software/programming expertise, combined with your in-depth understanding of system and cloud services in order to continuously improve our infrastructure and products
  • Commit to a 40-hr week, mostly Monday to Friday and meet aggressive weekly goals

Preferred Educational Qualifications

  • Bachelor's degree or equivalent in Computer Science or related technical field.

Scripting Engineer Bangalore

Years of Experience Required: 2 - 4 Years

Onboarding (Tech) Engineer:

Amagi is currently looking for a hands on Technical Engineer to work with Onboarding project management team and focus on technical onboarding/deployment of a new channel based on the pre-defined specifications as received from pre-sales and solution architecture team.

The job entails:

  • Setting up Amagi cloud infrastructure for a new Channel being onboarded.
  • Co-ordinate closely with Onboarding project managers as well as external stake holders like Development/Testing team to deploy needed solution.
  • Be involved in external communications, like getting into a Customer call along with Project Manager to understand specific requirement.
  • Automate regular/repetitive tasks.

The person is expected to have the following skills:

  • B.Tech or MCA Degree in Computer Science / IT / ECE / EEE
  • Basic Knowledge of Amazon Cloud ( AWS)
  • Basic knowledge of OTT ( HLS, MPEG-DASH, CDN)
  • Working experience with Virtual Machines
  • Good knowledge of Linux Operating systems and command
  • Ability to write scripts to automate regular/repetitive tasks. Preferred Shell and Python scripting.
  • 2 to 4 Years of experience in audio-video and cloud technologies would be highly preferred
  • Fast learning capability in new technology domains
  • Ability to do multi-tasking is essential
  • Good written and spoken communication skills with flair for writing good documents (English language to start with, enough opportunities to learn other languages if you are inclined).
  • Go-get attitude and positive outlook on making the customer engagement a success
  • Patience and Perseverance to work in an agile environment

Product Support Engineer Bangalore

Years of Experience Required: 3 - 5 Years

Customer Service Manager Bangalore

Years of Experience Required: 8 - 15 Years

You would be a great fit for this role if you have:

  • You should have proven experience working in a customer service position, preferably at a SaaS organization, with excellent knowledge of the latest trends and techniques in service management.
  • You will have to be an excellent communicator (written and verbal)
  • You will also demonstrate strong leadership and interpersonal skills.
  • In general an inquisitive personality
  • Ability to generate insights from Structure and Unstructured Data
  • Ability to Empathize
  • General understanding of software product development.
  • Motivated and customer-oriented

Your responsibilities will be:

  • You will be in charge of Customer Service Management for some important and strategic customers in Asia, Europe, and North America
  • Be the voice of your Customers within Amagi
  • Be available when the customer needs help and be the first point of escalation.
  • Create a relationship of trust with your customer and you help to improve their experience with Amagi
  • Help build the customer service management practice itself within Amagi
  • You collect feedback, monitor their satisfaction and develop improvement plans to address concern areas.
  • You monitor and report on the Quality of Services delivered to your Customers regarding contracts SLAs, the analysis of representative KPIs and when necessary you propose to your customer's improvement plans.
  • Organize periodic reviews of QoS and incidents
  • In the case of On-Air incidents, share root cause, fix underlying issues and ensure the incident is not repeated again.
  • You may also propose to your customer offers of additional Amagi Services adapted to their expectations. Work with sales and pre-sales to do so.
  • You interact with Operations and Onboarding teams to ensure that the Customers requirements are well understood and delivered on time with the utmost quality.
  • Travel: 20% of the time, internationally and locally. Must maintain a valid passport at all times. (not applicable to Customer Service Executive role)

Education: Bachelor's in a Technology or Sciences or Maths Background. The medium of education should have been English. 

Video & Motion Graphic Designer Bangalore

Years of Experience Required: 3 - 6 Years

This position is an opportunity for an after effects designer to work with Amagi. We are looking for a competent and creative designer that thoroughly understands the visual requirements that support creative goals of TV commercials.

The candidate will need to be bright, imaginative, and a capable After Effects designer with strong communication skills. Should also be a multi-tasker with ability to focus on multiple projects and deliver work at the highest standards of quality is essential. Passion for interactive and new media design is also vital.

The Designer will work on campaigns for some of the retail advertiser in India and within Amagi as an in-house talent for marketing and international business. All work will be mostly for television and occasionally for social media, websites, mailers and print campaigns

Job Description:

  • Creating aesthetic and top notch design concepts in After effects
  • Designing storyboards
  • Ability to articulate and present creative ideas and brain storm with the design team
  • Ability to multi-task and work efficiently under pressure with careful attention to detail
  • Good understanding of motion design and the strengths and limitations of After Effects, Adobe Premiere, Illustrator, Photoshop, Flash and other emerging platforms
  • Good understanding of video editing aesthetics, codec’s, formats and broadcast technicalities
  • Taking a decisive call on the technical and aesthetics of incoming client creative’s and suggesting changes to make them broadcast worthy
  • Ability to use Illustrator for printable and EDMs 

Business Analyst - Sales Ops Bangalore

Years of Experience Required: 2 - 7 Years

IT - Strategic Sourcing (Procurement) Bangalore

Years of Experience Required: 4 - 6 Years

Product Manager Bangalore

Years of Experience - 4 - 8 Years

Major Purpose

To build and manage the strategy for Amagi product / group of products and to work with key stakeholders to ensure effective product implementation.

Key Responsibilities

  • Build and manage product roadmap
  • Understand and manage the P & L of the product
  • Write detailed requirement specs including functional and non-functional aspects of the product; define interfaces, user experience and complete requirements specifications for the product
  • Work across multiple functions in the company (Sales, Marketing, Finance, Traffic / Scheduling, Network Operations, Analytics and Engineering) to evolve business processes around Product Management
  • Be a "customer first" product manager in practice and not only by theory
  • Create training documentation, problem resolution methodologies for ongoing product operations

Key Performance Indicators / Measurable Outcomes

  • Product Readiness – go-live readiness of the product, evolution from a conceptualization stage, resolution of product defects, Customer Satisfaction
  • Product Revenue
  • Product Cost Optimization – in terms of resources, operations, maintenance

Requirements

Ideal a person should have had the below experiences / possess the below abilities to succeed in this role:

  • Defined and executed large-scale technology-driven products/processes over the last 4+ years
  • Have written software for at least 2+ years, and is abreast with all the latest cloud tools and technologies. Technical knowledge of AWS is an added advantage.
  • Have demonstrated ability to draw insights from customer conversations and translated the same to key product requirements. Conversant with Product management tools like Trello, JIRA, Pivotal Tracker etc.
  • Have demonstrated ability in documenting, tracking and managing large set of requirements and user experience needs using tools like Confluence etc.
  • Have proven people management abilities to work with multiple functional teams
  • Deep passion and appreciation for evolving new business processes
  • Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform (s)
  • Good written and oral communication skills to enable effective coordination and implementation across the organization
  • Educational Qualifications: Degrees don’t matter. But good grasp of technology and business matters

Email your resume to careers@amagi.com

AND WE WILL GET BACK TO YOU IF THERE ARE ANY SUITABLE OPPORTUNITIES.

Employee stories

Neha Yadav
Neha Yadav

I joined Amagi through campus placement at IIM, Calcutta. I am part of the client on-boarding team, and it feels great to be working with global client's so early in my career.

Vijaya Sagar
Vijaya Sagar

The innovation buzz at Amagi is infectious. I find it intellectually stimulating to be working alongside such bright engineering minds.