frequently asked questions
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Amagi supports a wide range of graphics: simple TGA/MOV, automatically rendered AEP files, DVR, audio ducking, Credit Squeezes, L-bands, HTML and live overlays like Singular. Live
Amagi’s onboarding team takes care of all ingest, and asset-level requirements to customize the solution. Amagi also coordinates with delivery hubs, uplink centres, and other delivery partners such as Zixi.
Amagi’s playout platform has been used by global sports networks such as IMG EdgeSPORT, DSPORT by Discovery Communications, Horse and Country TV, Pac-12 Networks, Tennis Channel, and fuboTV, among others.
Yes. Amagi can support customization requests, and even provide technical solutions to challenges such as unique ad-serving methodologies used by platforms like Twitch, XUMO, Roku, and others.
Amagi supports 1:1, 1:K, and 1:N configurations for live orchestration, and Amagi LIVE could technically be deployed for any number of live delivery destinations.
Event parameters are configurable. However, event duration, breaks duration, and graphics structure form the crux of any standard event.
Amagi LIVE platform is a new-age intent-capturing system that can be deployed to execute a series of tasks that make up a live broadcast. For example, a sports broadcaster could have an intent to allocate ad breaks only in the middle of the sporting event such as soccer. In this case, this intent is captured in the Amagi LIVE system, and executed by Amagi CLOUDPORT playout systems ‘subscribing’ to this event.
Currently, Amagi’s solution supports customized graphics, and ad-breaks, but has been designed to support contextual interactivity such as online polls, and player-cards.
Yes, Amagi provides infrastructure monitoring for all channels as part of the support, and Amagi’s playout management team notifies the customer of any transmission issues. A fully managed monitoring service is also provided by Amagi as an add-on
Amagi supports multiple live ingest formats including IP stream, SDI, or ASI. Content can be ingested directly on cloud, or on Edge servers installed at operator premises.
Amagi can support a highly secure, redundant set-up to ensure greater reliability for edge playout set-up. For true-cloud playout, Amagi relies on enterprise-grade, highly ‘available’, cloud infrastructure providers such as AWS.
Yes, Amagi can deliver channels to popular FAST platforms such as Samsung TV Plus, The Roku Channel, Xumo, Redbox, Pluto TV, Sling, VIZIO, STIRR and others.
Amagi can guarantee the best-in-class playout SLA of up to 99.999 percent. In case of an end- to-end playout and delivery service, distribution SLAs may vary based on the choice of satellite or fiber supplier.