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Elevate media operations across the content value chain with Amagi Managed Services – delivering operational excellence, global scale, and deep domain expertise.

Operating with clearly defined performance metrics and accountability structures, our Managed Services offering enables consistent service delivery and ensures our customers benefit from reliable, scalable, and responsive support. By closely integrating Managed Services with onboarding and ongoing Customer Success operations, we deliver end-to-end service continuity and improved customer outcomes. Our Managed Services operations are delivered from New Delhi, London, and Princeton, United States.

Intelligent, adaptable operations (1)

Intelligent, adaptable operations

Leverage AI-powered workflows, modular architecture, and hybrid deployment flexibility to deliver resilient, customizable, and cost-efficient media operations at global scale.
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Capabilities

Enable seamless media operations with scalable, flexible services covering the full spectrum of broadcast and streaming workflows.

Broadcast operations

Ensure uninterrupted channel performance with comprehensive channel operations including playout management, content validation, continuous service monitoring, and round-the-clock operational support.

Live operations

Achieve seamless delivery with robust live operations covering event-based and continuous live channel management, supported by 24/7 monitoring and expert operational assistance for seamless delivery.

Scheduling services

Ensure accurate and timely channel programming with playlist creation, real-time validation, and rapid handling of last-minute changes.

Creative services

Enhance channel branding and viewer engagement through end-to-end creative support including graphic design, video editing, promo production, and content management.

Distribution

Achieve reliable and high-quality transmission worldwide with multi-platform content delivery via IP, satellite, and fiber, backed by 24/7 monitoring.

The Amagi difference

Technology-Driven Agility
Technology-Driven Agility
Cloud-native infrastructure and automation enable rapid time-to-market, transparent operations, and faster adaptation to workflow or platform changes.
Flexible service models
Flexible Service Models
Supports in-region, hybrid, and fully remote channel operations with service models tailored to individual channel needs and deployment preferences.
Trusted operational excellence
Trusted Operational Excellence
Backed by over a decade of managed services experience, rich broadcast expertise, and professional-grade tools purpose-built for high-quality media operations.
Future-proof technology (1)
Future-proof Technology
Powered by a modular, AI-enhanced platform built for continuous innovation across broadcast and OTT.
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The Amagi difference

amagi-difference-broadcasters
Broadcasters
Unlock operational efficiency and scalability options as needed
amagi-difference-Streaming
Streaming Services
Take full control of your streaming channel playout from a single, centralized platform
amagi-difference-content-owner
Content Owners
Distribute multi-country feeds through cutting-edge, remotely managed cloud playout
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testimonial-mauro-di-pietro-paolo
"Amagi Managed Services is one of the pillars of our international offering for our global channel. The support we’ve received from Amagi has consistently been exceptional, with the team always deeply involved in addressing our needs. I can confidently say that Amagi Managed Services is a crucial element of our business."
Goyo Garcia - Content Acquisition and Sales Manager, SBT
Astro
testimonial-matt-westrup
"Amagi has been instrumental in transforming our channel operations across EMEA - enabling a fast, flexible move to the cloud without compromising on quality. Their managed services have proven robust, trusted, and deeply integrated with our teams, supporting everything from playout to distribution as we scale across broadcast and FAST platforms."
Matt Westrup - CTO, Hearst Networks
Fuse-media

Frequently Asked Questions

If you have additional questions, get in touch

Can Amagi Managed Services integrate with traditional broadcast workflows and tools?

Yes. Amagi offers high compatibility with existing broadcast infrastructure, including MAM, traffic, and scheduling systems, ensuring seamless integration without a complete overhaul. This enables broadcasters to modernize operations while retaining familiar toolsets.

Does Amagi have experience managing large-scale live sports events?

Absolutely. Amagi has successfully delivered live operations for major global sporting events including the FIFA World Cup 2022 and the Paris Olympics 2024, ensuring low-latency, high-reliability coverage with dynamic content switching and 24/7 expert monitoring.

What makes Amagi Managed Services different from other providers?

Unlike traditional vendors, Amagi offers a fully in-house tech stack along with direct access to a cloud-based UI that allows customers to monitor channel health, review content readiness, validate schedules, and track playout status in real time—ensuring complete visibility and control.